Skip to main content

Platform Engineer – IT Service Management

Location WARSAW, Poland Category Information Technology Job Id R000126370 Job Type Full time Experienced Professionals

Apply Now
Back to search results
Previous job Next job
JOB DESCRIPTION

Job Location

WARSAW DOWNTOWN OFFICE

Job Description

We are looking for a strong individual to join our Modern IT Service Management (ITSM) team in Intelligent Operations, GTO-TOP, and Corporate Function-IT, in the role of a Platform Engineer. In this role, you’ll have the opportunity to work across multiple domains including IT Service Management, ServiceNow Platform, and Event Management AIOps solution. You will have a chance to work on implementation of advanced capabilities like agentic AI for ITSM, event orchestration, as well as lead the transformation of 200+ integrations.

Responsibilities:

  • Design, implement and deploy new capabilities, integrations, and automations across ITSM applications, the ServiceNow platform, Event Management systems.

  • Analyze business requirements and deliver technical design to meet client requirements

  • Build and improve third-party integrations with ServiceNow using industry-standard protocols (e.g., REST, SOAP).

  • Support the evolution of our development environment by applying modern software engineering practices, including Agile, Continuous Deployment, and DevOps methodologies.

  • Collaborate with internal teams to ensure alignment between platform capabilities and business objectives.

Job Qualifications

Mandatory:

  • Ability to develop and maintain efficient, secure, and scalable code in at least one programming language (preferred languages: Python, JavaScript).

  • Solid understanding of Software Development concepts (e.g., OOP, TDD, Unit/Integration testing, Encapsulation, Interfaces design, Software integration, Software Development Lifecycle)

  • 2+ years of professional experience in a technical role, ideally Software/Platform or Site Reliability Engineering.

  • Strong analytical and problem-solving skills, with the ability to quickly learn and apply new technologies.

  • Ability to efficiently collaborate and communicate with cross-functional teams including: SREs, AI Engineers, Software Engineers, Product Owner.

  • Ability to convey complex technical information to both technical and non-technical audiences.

  • Willingness to learn new technologies and paradigms (e.g. ServiceNow, JavaScript, Azure Cloud, Agentic AI) and staying up to date with the latest trends and technologies in the ITSM, observability and EM space.

Nice to Have:

  • Experience with ServiceNow or ITSM platforms.

  • Experience with delivering and administrating solutions with cloud services frameworks, preferably Azure.

  • Experience with platform/system integrations (especially via REST APIs)

  • Basic knowledge of AI Algorithms.

  • ServiceNow certifications (e.g., Certified Application Developer, Certified System Administrator or other relevant certs)

What we offer

  • Industry Certifications (e.g. ITIL, DevOps, Azure, and many others)

  • Competitive salary and benefits program (private health care, life insurance, P&G stock options, saving plans, lunch subsidy, sports cards, in-office fitness center)

  • Internal coaching programs & training

  • Flexible working arrangements

  • A long-term career with development and growth opportunities

Who we are

Information Technology (IT) at Procter & Gamble is where business, innovation, and technology integrate to create a competitive advantage for P&G. Our mission is clear - we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide. Our IT professionals are diverse business leaders who apply IT mastery to deliver game-changing, technology-driven business models and capabilities for our 65 iconic, trusted brands.

Kindly be advised that at P&G, employment is exclusively extended based on "Umowa o Pracę" (Full-time Employment Contract). Apply only if you agree to these conditions.

Job Schedule

Full time

Job Number

R000126370

Job Segmentation

Experienced Professionals (Job Segmentation)
Close the popup
Apply Now

Get notified for similar jobs

You'll receive updates once a week

Success! Successfully subscribed for similar jobs Failure! You have already subscribed for this job Failure! Failed to subscribed for similar jobs
Manage alerts

Success!

Successfully subscribed for similar jobs

Failure!

Get tailored job recommendations based on your interests.

Similar Jobs

  • Software Engineer (AIOps Platform)

    Location WARSAW, Poland Category Information Technology Job Id R000126365 Job Type Full time Experienced Professionals

    The person will work as part of a well-established team that includes software engineers, AI engineers, architects, support officers and a product owner to develop and maintain Procter & Gamble's inte...

  • Europe IT - Data Manager

    Location Warsaw, Masovian, Poland Category Information Technology Job Id R000118206 Job Type Full time Recent Grads/Entry Level

    Responsibilities include executing data changes per defined stewardship rules, such as data standards, security, quality, providing data quality insights for specific questions, providing training, de...

  • Data Engineer - Band 1

    Location Warsaw, Masovian, Poland Category Information Technology Job Id R000130773 Job Type Full time Recent Grads/Entry Level

    Coordinating with key users and business process experts to understand requirements and business objectives, and translating them into technical design specifications for an end-to-end data architectu...

  • Site Reliability Engineer

    Location Warsaw, Masovian, Poland Category Information Technology Job Id R000126017 Job Type Full time Experienced Professionals

    You will share your time between operational work (50%) and engineering work (50%) to provide system reliability, optimize cost, meet compliance and security requirement and deliver new functionalitie...

  • Media Data Engineer (Databricks)

    Location Warsaw, Masovian, Poland Category Information Technology Job Id R000130584 Job Type Full time Experienced Professionals

    Designs, develops and implements data pipelines which acquire, cleanse, transform and publish data to Databricks backend. Partners with data asset managers and architects to ensure technical solution...

  • Junior IT Manager

    Location Warsaw, Masovian, Poland Category Information Technology Job Id R000102964 Job Type Full time Recent Grads/Entry Level

    Technical Project Manager/Scrum Master- communicate and cooperate with all involved parties and you are accountable for end-to-end success of the project by leading solution development, release manag...

  • Full stack developer

    Location WARSAW, Poland Category Information Technology Job Id R000128135 Job Type Full time Experienced Professionals

    Design and implement back-end services and APIs to support web applications, optimizing for speed and scalability. js and/or Python, along with experience in database management systems (SQL) and know...

  • Beauty Care, AI Engineer

    Location WARSAW, Poland Category Information Technology Job Id R000124002 Job Type Full time Experienced Professionals

    You will work closely with cross-functional teams, including data scientists, software engineers, and business stakeholders, to create innovative solutions and deliver high-quality data solutions and...

  • Data Asset Manager – IT

    Location WARSAW, Poland Category Information Technology Job Id R000126862 Job Type Full time Experienced Professionals

    Data Asset Manager drives data governance based on data strategy for selected area of accountability: data quality, operations, storage, reference and master data, data standards, security, vendor gov...

No recommendations found

Jobseekers Also Viewed

No recommendations found