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IT Application & Integration Operations Manager

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IT Application & Integration Operations Manager /My PG Services

In this role, you will be interacting with the US Benefits, Pension Administration, HR Disability, US Medical Systems, and the US Retirement Plans HR teams in P&G. Externally, you will have high level of interactions with vendors involved in our US Benefits programs. You are expected to support the integrations in this space including acquire very good understanding of the SAP-HR data model and other integrations that may impact the state of the data behind your integrations.

As part of your Service Operations role, you will be involved with all technical requests to support our vendor programs. You will be working with the Federation SSO, Network, Messaging & Collaboration teams to support vendor platform migrations and technical upgrades. 

IT at P&G

IT at Procter & Gamble is where business, innovation and technology integrate to create a competitive advantage for P&G. Our mission is clear -- we deliver IT to help P&G win with consumers. As a P&G IT professional, you are a diverse business leader who applies IT mastery to deliver game-changing, technology-driven business models and capabilities. Whether your role is to create an IT innovation strategy for a business, protect our critical information systems and assets, or manage a strategic supplier in our cutting-edge shared services organization, your technical mastery will be recognized and rewarded. Your passion for the industry will be further cultivated by our culture of continued learning and growth as an IT professional. Your career in IT builds change in leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in areas like Application & Integration, Infrastructure, Data & Analytics, and Security & Risk.

As an IT Application & Integration Operations Manager /My PG Services, your key responsibilities will include:

  • Lead the end-to-end technical ownership and development of the US Benefits and US retirement Plans integrations with our external vendor platforms.
  • Be responsible for managing the design and delivery of new integrations following the application lifecycle Management framework according to the mapping specifications provided by the vendor teams. You will have high level of interactions with the Enterprise Architecture (EAI) team to automate the distribution of the data.

The successful candidate must have exceptional problem-solving skills, strong business judgment, and demonstrated experience leading cross-functional teams. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new, ambiguous products that will be industry defining.

  • A BS or MS/MBA in Computer Science, Business/Management Information Systems, Computer/Systems/ Engineering.
  • Interest on improving/learning new business and technical skills.
  • Strong verbal and written communication skills with demonstrated experience in team collaboration.

Preferred Qualifications:

Knowledge in:

  • SAP Platform
  • Application Life Cycle Management
  • Service Management ITIL framework
  • Vendor Management & Governance (Atos, L&T, Accenture)
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

No immigration sponsorship is available for this position.  Procter & Gamble does not sponsor candidates for permanent residency except in some areas that in Procter & Gamble's sole discretion require highly specialized backgrounds. 

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

Job locations:
Cincinnati, Ohio, United States; Boston, Massachusetts, United States
Job Type: Full time Job categories: Information Technology Req No: R000055197
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