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Salesforce IT Application Manager
IT at Procter & Gamble is where business, innovation and technology integrate to build a daring advantage for P&G. Our mission is clear -- we deliver IT to help P&G win with consumers. As a P&G IT professional, you are a diverse business leader who applies IT deep understanding to deliver groundbreaking business models and capabilities. Whether your role is to create an IT innovation strategy for a business, protect our critical information systems and assets, or lead a strategic supplier in our cutting-edge shared services organization, your technical mastery will be recognized and rewarded. Your passion for the industry will be further nurtured by our culture of continued learning and growth as an IT professional. Your career in IT builds change in leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in areas like Application & Integration, Infrastructure, Data & Analytics, and Security & Risk.
Do you have experience leading and supporting the design of applications built on the Salesforce platform? Are you passionate about using Salesforce Sales Cloud to support teams around the globe? Do you have a passion for establishing the right development strategy and approach that allows us to accelerate innovation and drive excellent business results? Are you a life-long learner?
What will you do?
•Lead and support the design of IT applications built on the Salesforce platform and mobile applications.
•Make decisions on development strategy and approach, and lead solution releases
•Deliver IT applications that meet critical business requirements while staying compatible with Salesforce Platform releases and consistently utilizing new functionalities introduced by Salesforce.
•Interact with and support field Sales Teams around the globe in achieving best in class results.
•Influence day to day operations of Salesforce-based IT applications as well as the strategy and long-term solution vision.
•Continue to develop your Salesforce, leadership, and collaboration skills.
Besides the applicable Salesforce technical skills, you are proficient collaborating with and influencing multi-functional teams. And have excellent executive communication skills to interact with internal business partners and external industry experts. We are looking for someone that stays up to date with the latest Salesforce and industry-relevant technologies and opportunities. The Salesforce IT Application Manager will have access to relevant Salesforce resources and will be inspired to develop his/her skills using formal trainings and certification paths. This position requires working with a team of ~20 P&G people in the Salesforce Center of Excellence (CoE), in various locations and across multiple supplier resources. Occasional travel may be required.
•Salesforce Certified Administrator certification.
•Knowledge of other cloud computing platforms (Microsoft Azure will be an advantage).
•Knowledge of mobile applications development and implementation.
•Practical experience with CI/CD tools and processes (experience in Jira, Jenkins, Code repository and code scanning tools).
•Bachelors degree in Computer Science, Computer/Systems/Industrial Engineering, Business/Management Information Systems, or other relevant degree.
•2+ years of IT professional experience as an administrator of the Salesforce platform for a medium to large company or a service company providing support to multiple clients.
•Excellent verbal and written communication skills to influence across multi-functional teams.
•Strong leadership and interpersonal collaboration skills.
•Ability to work independently with minimal oversight.
•Strong passion for technology and ability to demonstrate technology to add business value.
•Experience with at least one programming language – a person with hands-on technical experience.
•Strong analytical skills.
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