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SuccessWay Co-op for the Customer Service Organization - Spring 2022

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P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide.  This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges. 

Do you thrive in a dynamic environment? Are you ready to put the knowledge and skills that you learned in school to use? We’re looking for great teammates who have these qualities and want to make a difference for consumers.

Our co-op positions are pre-entry level and offer an opportunity for you to learn the office environment while balancing projects with management support needs. These roles are non-management positions with exposure to tasks related to larger projects. As a co-op, you will become exposed to what a non-management career at P&G offers.  

What to Expect 

You will report to a supervisor for training and mentorship. The co-op program offers you a range of training on culture and work norms, providing a thorough evaluation forum for co-op performance and fit to do the job.  

Our current non-management co-op roles are in the following area:  Market Operations, Customer Service Organization (CSO). As an Order Management team member in the CSO, you will be responsible for processing customer requests for orders changes coming from both external and internal partners. The team also processes order blocks inside and outside ordering processing timing to provide seamless pass on to our partners in North America Transportation Organization (NATO).


We feel students participating in the SuccessWay Co-op Program should be:

  • Enrolled in a local college or university

  • Have a GPA in good academic standings

  • Committed to working two- sessions, which are in line with your semester. Timing of the assignments will be based on business need

  • Work 40 hours a week

  • Live in the Greater Cincinnati area or willing to relocate at your own expense

We are looking for students with the following skills:

  • Excellent problem solving and decision-making skills

  • Strong written and verbal communication skills

  • The capacity to set priorities and work independently

  • Strong level of attention to detail

  • Demonstrated ability to lead projects and processes

  • The ability to learn on the job in a dynamic environment while handling multiple priorities

  • Experience in Microsoft Excel

We want you to know:

Relocation not available for this position.

Co-op sessions are considered temporary employment, with a predicted ending point. 

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

All will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor. 

Immigration sponsorship is not available for this position, except in rare situations based on Procter & Gamble's sole discretion. Applicants for U.S. based positions are eligible to work in the U.S. without the need for current or future sponsorship. We do not sponsor for permanent residency. Any exceptions are based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual. 

Procter & Gamble participates in e-verify as required by law. 

Qualified individuals will not be disadvantaged based on being unemployed.

Job locations:
Cincinnati, Ohio, United States
Job Type: Full time Job categories: Multi-Functional Req No: R000017459
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