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Quality Assurance: Consumer and Investigations Leader

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Do you have a passion for raising the bar on quality standards and delighting consumers every single day? Are you ready to enable our business to bring out their best? If so, this could be the opportunity for you ...

Meaningful Work from Day One

You will be doing work that matters to our business and operations and is critical to everything we hold dear. You won't just be listening to our consumers and customers, but rather you'll need to impact our business at the points where it matters most to them. If our product isn't up to the highest quality standards, we need you to tell us and help us make things better.

You know this is the right place to work if you can show your QA experience in these areas:

  • investigation of consumer complaints
  • deviations
  • trade surveys
  • being a strong link to our regional teams on material sand sales
  • ownership of other systems like Validation and Training


You're a good fit if:

  • you have a passion for QA with a minimum of 3 years working in a QA setting
  • you love being in a multi-cultural, collaborative and diverse environment
  • you have phenomenal interpersonal skills to persuade, influence and adapt communication style to different situations and individuals
  • you know how to lead, to set priorities and deliver what you commit to
  • you have the ability to learn on the job in a rapidly changing environment
  • you know Windows applications, can analyse data with Excel and present using Powerpoint; you can use SAP confidently and RTCIS (or other process tracking apps)
Superior Quality is the Gold Standard:
Our QA team strive for the best every single day. Its one of the key reasons that over 5 billion consumers purchase our products around the world. On our team you'll play a key part in driving the integrity of our brands and helping us deliver our Quality Promise: "Quality our consumers, customers, regulators, and employees trust - everywhere, every time." This would be your work every day.

Visit to know more.

We are committed to providing equal opportunities in employment.

Job locations:
Reading, England
Job Type: Full-time Req No: QA 00000032
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