"Yousra, HR Manager, finds inspiration in the lives she impacts"
From Day 1, I was placed into a role where I could make a significant difference in driving service solutions and digital tools to improve employee productivity, boost engagement, and create business value. I joined HRSS in a revamping period of change where new services and solutions were designed to improve productivity. The company frequently reviews our contracts with global partners and we continue to seek opportunities for efficiency by relying on a number of partners to optimize employee services. I was given full responsibility in introducing new services based on our global service contracts with key partners. I led the project management of the introduction of our new expense tool across Saudi Arabia within my first 3 months. Later, I led the transition of partnering with a new travel agency across all sites in Saudi.
After exposure of leading these projects, I was given the opportunity to expand my scope by leading the transition of our HR Employee Care across India, Middle East, and Africa since we contracted with a new service provider across the globe.