Frequently Asked
Onboarding Questions

PASSWORD RESET
Please follow the steps below to reset your password.

  1. Click on the following URL to start: https://wd5.myworkday.com/wday/authgwy/pg/login.htmld
  2. Select Retirees, Recruiter Agencies, and Prehires
    3.    Click on Forgot Password?
    4.    Enter your username & personal email address you have on file/application with P&G and hit SUBMIT
    5.    You will receive an email from us with a link to reset your password 

 Please note that the link to reset the password is only valid for 1 hour

    6.    From your email, click on Reset your Password
    7.    Enter a new Password and hit Submit
    8.    Below screen will appear and click on Set Up Now
   9.  Click Send to Email
   10.  You will receive a Verification Code to your email

Please note that the code is only valid for 3 minutes

   11.   Enter Verification Code and hit Continue
   12.   You will automatically be logged into Workday to complete Onboarding Tasks

Once you have successfully logged in to Workday, please complete the Onboarding Tasks assigned to you. This may include editing/completing your personal information, emergency contacts, government IDs, and most importantly, your payment elections.


Australia

Item

Personal Data

Required Details

Legal - Last Name     
Legal - Middle Name    
Legal - First Name     
Nickname / Preferred First Name    
Date of birth     
Country of Birth (Locale Sensitive)     
Primary Nationality (Locale Sensitive)    
Additional Nationalities    
Marital Status     
Marital Status Date    
City of Birth     
Gender

Important Reminders


Only if applicable

Only if applicable



Only if applicable

Only if applicable

Contact Information

Address Line 3, 4, 1    
Address Line 2     
Zip/Postal Code    
City     
Region     
Usage

Must include Street & House Number
     
Must be 4 digits


Please select "Permanent"

Other Contact Information

Email Address 
Phone Number without Area Code

Do not add P&G email account

Government ID(s)

Tax File Number (ID Type=AUS-TFN)

Uploaded prior hire

Payment Elections

Bank Details

Egypt

Item

Personal Data

Required Details

Gender
Date of birth
City of Birth     
Marital Status 
Religion 
 Citizenship Status
Primary nationality
Country/Territory
Street & House Number

Important Reminders

Please do not select "I prefer not to answer"





Select Egypt

Contact Information: Address

Zip/Postal Code    
City        
Usage

Must be 5 digits

Please select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Government ID(s)

National ID Card Number
Bank Type
Name of Payee



"Payee name" should exactly match with the name in the accoun.

Bank and account info

Bank Key
Bank Account Number
IBAN



consists of 2 letters + 2 digits + the bank code

India

Item

Personal Information

Required Details

Gender
Date of Birth
City of Birth
Marital Status
Religion
Citizenship status
Primary Nationality
Country/Territory
Street & House Number

Important Reminders

Please  do not select "I prefernot to answer"





Select India

Contact Information: Address

Postal Code    
City     
Usage

 Must be 6 digits

Please select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Do not add P&G email account

Government ID

ID Card Number
Bank Name
Name of Payee

"Payee name" should exactly match with the name in the bank account"

Bank and account info 

Bank Key (Enter IFSC Code)
Bank Account Number
Branch Name
Payment Method




Select Bank Transfer/Deposit

Indonesia

Item

BPJS Healthcare ID

Required Details

N/A

Important Reminders

N/A

Personal Data

Required Details

Legal - Last Name    
 
Legal - Middle Name    
Legal - First Name     
Nickname / Preferred First Name    
Birth Date     
Primary Nationality (Locale Sensitive)    
Additional Nationalities     
Marital Status Date    
Marital Status  
Gender
Region/Region of Birth
City/State of Birth    
Country of Birth 
 

Important Reminders

Donot leave this field blank. If not application, please leave a dot (.)
Only if applicable

Only if applicable


Only if applicable
Only if applicable


Only if applicable

Addresses

Address Line 3, 4, 1    
Address Line 2     
Zip/Postal Code    
City
District     
Region    
Country Key 
Phone number without Area Code

Must include Street & House Number
     
Must be 5 digits


Please select "Permanent"

Government ID(s)

BPJS Healthcare ID

"BPJS Ketenagakerjaan (Manpower-P&G Assists in Generation)"
Tax Data
Country ID

Must be 13 digits or if not provided then, enter 13 Zeros "0000000000000"

Payment Elections

Bank Details

Malaysia

Item

Personal Data

Required Details

Legal - Last Name        
Legal - First Name  
Gender  
Date of birth    
City of Birth      
Country of Birth  
Primary Nationality   
Additional Nationalities    
Marital Status     
Marital Status Effective Date    

Important Reminders








Only if applicable

Addresses

Country/Territory
Address Line 3, 4, 1    
Address Line 2     
Zip/Postal Code    
City     
Region /State   
Usage
Phone Number without Area Code

Select Malaysia
Must include Street & House Number
If applicable
Must be 5 digits


Please select "Permanent"

Government ID(s)

National Identity
Number (New IC)

Must be 12 digits

Payment Elections

Bank Details

Nigeria

Item

Personal Data

Required Details

Gender 
Date of birth     
City of Birth    
Marital Status     
Ethnic Origin
Citizenship Status
Primary nationality
Country/Territory
Street & House Number

Important Reminders

Please do not select  "I prefer not to answer"





Select  Nigeria

Contact Information: Address

Zip/Postal Code    
City         
Usage



Select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Do not add P&G email account

Government ID

South African Tax Number
South African National ID
Bank Name
Bank Account Number

Bank and account info


SWIFT CODE

Bank Code-4 Letters
Country Code-Must be NG
Location & Status- 2 Letters
Branch Code-xxxx

Pakistan

Item

Name

Required Details

Name as per CNIC






Gender

Date of Both
City Of Birth

Important Reminders

Please add name same as CNIC “add the first name and middle name together on the first name filed - don’t add on the middle name anything -and then add the last name on the last name filed “

Please do not select
“ I prefer not to answer “

Personal Data

Marital Status     
Ethnic Origin
Citizenship Status
Primary nationality
Country/Territory
Street & House Number





Select Pakistan

Contact Information: Address

Postal Code    
City         
Usage

Must be 5 digits

Please select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Do not add P&G email account

Government ID

CNIC Number
ISO Country Code
Bank Code

13 digits
PK (Pakistan)
Bank Swift Code

Bank Information (IBAN)

IBAN
Nam of Account
Account Number

Must be 4 Letter + 16 digits
Same as CNIC name
16 digits

Philippines

Item

Personal Data

Required Details

Legal - Last Name     
Legal - Middle Name    
Legal - First Name     
Nickname / Preferred First Name    
Date of birth     
Country of Birth (Locale Sensitive)     
Primary Nationality (Locale Sensitive)    
Additional Nationalities    
Marital Status Name
Marital Status Date    
City of Birth (Locale Sensitive)

Important Reminders




Only if applicable
Only if applicable



Only if applicable

Only if applicable

Contact Information

Address Line 3, 4, 1    
Address Line 2     
Zip/Postal Code    
City  
District  
Region  
Country Key  
Usage

Must include Street & House Number
     
Must be 4 digits




Please select "Permanent"

Other Contact Information

Email Address 
Phone Number without Area Code

Do not add P&G email account

Government ID(s)

Tax ID Number (TIN)



Pag-Ibig (HDMF)
Social Security Philippines
PhilHealth Number

TIN should have 12 digits with "000" as first 3 figures. Format should be: 000-xxx-xxx-xxx

Must be 12 digits
Must be 10 digits
Must be 12 digits

Payment Elections

Bank Details

Bank code should be BOPIPHMM192. Bank account should be 10 digits only. Please exclude leading 0s and any special characters like dashes.

Singapore

Item

Personal Data

Required Details

Legal - Last Name     
Legal - Middle Name    
Legal - First Name     
Known as Name / Preferred First Name 
Gender   
Date of birth  
City of Birth (Locale Sensitive)  
Country of Birth (Locale Sensitive)     
Primary Nationality (Locale Sensitive)    
Additional Nationalities    
Marital Status     
Marital Status Date    

Important Reminders


Only if applicable

Only if applicable






Only if applicable

Contact Information: Address

Address Line 3, 4, 1    
Address Line 2     
City
Zip/Postal Code
District       
Region  /State  
Usage

Must include Street & House Number
     

Must be 6 digits


Please select "Permanent"

Other Contact Information

Email Address 
Phone Number without Area Code

Do not add P&G email account

Government ID(s)

Employment Pass Identity Number 
Employment Pass Issuing Date
Employment Pass Expiry Date
Passport Identity Number
Passport Issue Date
Passport Date of Expire
Pink NRIC Identity Number











Pink NRIC Identity Issuing Date
Pink NRIC Identity Date of Expire
Blue NRIC Identity Number











Blue NRIC Identity Issuing Date
Blue NRIC Identity Date of Expire

Only if applicable
Only if applicable
Only if applicable
For foreign workers only
For foreign workers only
For foreign workers only
Employment Pass Number / NRIC Blue or Pink should be 9 digits
Employment Pass number starts with F or G while NRIC starts with S & T.
Standard Format: FXXXXXXXX / F1234567X / G1234567X / GXXXXXXXX.

a. Singapore Pink NRIC - Singaporean Nationality
b. Singapore Blue NRIC – Other Nationality



Employment Pass Number / NRIC Blue or Pink should be 9 digits
Employment Pass number starts with F or G while NRIC starts with S & T.
Standard Format: FXXXXXXXX / F1234567X / G1234567X / GXXXXXXXX.

a. Singapore Pink NRIC - Singaporean Nationality
b. Singapore Blue NRIC – Other Nationality

Educational Background

Start Date  Effective Date
End Date
Country Key / School Location
Education Establisment / Degree
Institution (School)
Certificate / Degree
Field of Study

Payment Elections

Payment Elections

Bank Details
 * Click here for comprehensive list of bank / branch codes
FAQs

Q: I received a rejection saying that the bank key does not exist.

A: Please raise a request for a new bank key before you can update again. Refer to this knowledge article and the pdf on “How to request a new bank key”

Saudi Arabia

Item

Personal Information

Required Details

Gender 
Date of Birth      
Marital Status  
Religion
Citizenship Status   
Primary nationality
Country/Territory
Street & House Number

Important Reminders

Please do not select “ I prefer not to answer “




Select Saudi Arabia

Contact Information: Address

Zip/Postal Code    
City         
Usage

Must be 5 digits

Please select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Do not add P&G email account

Government ID

National ID Card Number
Bank Type
Name of Payee



“Payee name" should exactly match with the name in the account 

Bank and acount info

Bank Key
Bank Account Number
IBAN
Payment Method



SA+22 digits
Select  Bank Transfer

South Africa

Item

Personal Information

Required Details

Gender
Date of Birth 
City of Birth         
Marital Status 
Ethnic Origin
Citizenship Status 
Primary Nationality    
Country/Territory
Street & House Number

Important Reminders

Please do not select “I prefer not to answer“





Select South Africa
 

Contact Information : Address

 Zip/Postal Code    
City       
Usage

Must have 4 digits

Select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Do not add P&G email account

Government ID

South African National ID
Bank Type
Name of Payee

Must be 13-digit number

“Payee name" should exactly match with the name in the account

Bank and account info 

Bank Account Number
Type of Account
Payment Currency
Bank Control Key/Sort Code



Select ZAR
 

South Korea

Item

Personal Data

Required Details

Legal - Last Name 
     
Legal - First Name     
Known as Name / Preferred First Name    
Legal - Last Name in Local Script/Hangul

Legal- First Name in Local Script/Hangul
Date of Birth    
City of Birth  (Locate Sensitive)
Country of Birth (Locale Sensitive)     
Primary Nationality (Locale Sensitive)    
Additional Nationalities    
Marital Status     
Marital Status Date      
Gender

Important Reminders

Do not leave this field blank. If not application, please leave a dot (.)

Only if applicable

Do not leave this field blank. If not application, please leave a dot (.)







Only if applicable

Contact Information: Address

Address Line 3, 4, 1   (order important)
Address Line 2     
Zip/Postal Code    
City    
District    

Usage

Must include Street & House Number
     
Local script is referring to Korean and Western script is referring to English. Both scripts need to be updated.

Please select "Permanent"

Other Contact Information

Email Address 
Phone Number without Area Code

Do not add P&G email account

Government ID(s)

Resident ID / National ID (KOR-RRN)

Resident ID should be 13 digits in length. The first 6 digits is employee’s birth date (E.g Format yymmdd: 05/01/1989; Resident ID should start with 890501-200000).

Payment Elections

Bank Details

  • Account Name (Optional) can be left blank
  • Bank code NEEDS to be maximum of 2 digits (03 – IBK; 04 – Kookmin; 11 – NH; 20 – Woori; 23 – SC; 53 – Citibank; 81 – Hana; 88 – Shinhan, etc.)
  • Must not use Swift Code
  • Account Type can be left as ‘Checking’ by default
  • Account Number must NOT have any spaces, hyphens ‘-‘
  • Name on Account MUST be left in English (ex. HONG GILDONG [correct, vice versa]; HONG HARRY [incorrect, nickname should not be used]

Important Information on your first day

  • Time  : 10:00 am
  • Place : 37F, Three IFC, Gukjegeumyungro 10, Yeongdengpogu, Seoul (서울특별시 영등포구 국제금융로 10, 3 IFC 타워, 37층 한국피앤지)
  • *Please request access to the building via visitor.ifcseoul.com in advance.
  • 담당자 정보 : 이윤정 (010-7913-2757)
  •  Dress Code : Business Casual
  •  Required Documents :
  1. A copy of the resident registration (주민등록등본)
  2. A copy of certification of graduation (졸업증명서)
  3. A copy of transcript of Academic Record (최종학교성적증명서)
  4. A photo for ID card (2.7cm x 3.7 cm) with white background (증명사진)
  5. For experienced hires, a certification of career (경력증명서)
  6. If applicable, a copy of disability confirmation certificate (장애인증) or certificate to prove his/her distinguished service to the Nation  (국가유공자 증/보훈대상자 증)
Separately, please send 4) a photo for your ID card (증명사진) with white background to pgkorearecruiting.im@pg.com at your earliest convenience

Thailand

Item

Personal Data

Required Details

Legal - Last Name     


Legal - Middle Name    
Legal - First Name     
Nickname / Preferred First Name 
Thai Name / Local Primary & Local First
Name   

Date of birth    
City of Birth
Country of Birth (Locale Sensitive)    
Primary Nationality (Locale Sensitive)    
Additional Nationalities    
Marital Status     
Marital Status Date      
Gender

Important Reminders

Do not leave this field blank. If not application, please leave a dot (.)

Only if applicable

Only if applicable
In Thai characters. English characters are not allowed





Only if applicable

Only if applicable

Contact Information: Address

Address Line 3, 4, 1    
Address Line 2     
Zip/Postal Code    
City     
Region / State   
District 
Usage

Must include Street & House Number
     
Must be 5 digits



Please select "Permanent"

Other Contact Information

Email Address 
Phone Number without Area Code

Do not add P&G email account

Government ID(s)

Identification card






Social Insurance Number






Passport Number
Tax ID Number
Social Security Number

Only if provided
a) Should be 13 digits and should be entered in the same format as “1-2345-67890-12-3”
b) If not provided, PMDO will enter as “0-0000-00000-00-0

Only if provided
a) Should be 13 digits and should be entered in the same format as “1-2345-67890-12-3”
b) If not provided, PMDO will enter as “0-0000-00000-00-0

Only if provided

Payment Elections

Bank Details

Vietnam

Item

Personal Data

Required Details

Local Primary & Local First Name


Legal - Last Name     
Legal - Middle Name    
Legal - First Name     
Nickname / Preferred First Name    
Date of birth  
City of Birth      
Country of Birth (Locale Sensitive)     
Primary Nationality (Locale Sensitive)    
Additional Nationalities    
Marital Status     
Marital Status Date    
Gender

Important Reminders

Vietnamese Name must be provided. Dummy Vietnamese Name (ex. TBD, 0000 etc) is not acceptable.

Only if applicable


Only if applicable



Only if applicable

Only if applicable

Contact Information: Address

Address Line 3, 4, 1    
Address Line 2     
Zip/Postal Code    
City  
District  
Region/State     
Usage

Must include Street & House Number
     
Must be 5 digits



Please select "Permanent"

Other Contact Information

Email Address 
Phone Number without Area Code

Do not add P&G email account

Government ID(s)

National ID  Identification Number(VNM-CMND)

Payment Elections

Bank Details

United Arab Emirates

Item

Personal Data

Required Details

Gender

Date of birth  
Marital Status
Religion       
Citizenship Status

Primary nationality
Country/Territory
Street & House Number

Important Reminders

Please do not select “I prefer not to answer“



For non-UAE citizen select “work permit”

Select United Arab Emirates

Contact Information: Address

Postal Code    
City      
Usage

Must be 5 digits

Select "Permanent"

Other Contact Information

Email Address 
Mobile Number

Do not add P&G email account

Government ID

ID Card Number
Bank Type
Name of Payee

“Payee name" should exactly match with the name in the account

Bank and account info

Bank Key
Bank Account Number
IBAN
Paymeny Method



AE+21 digits
Select Bank transfer