Social Engagement and Community Manager

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Job Description

We are seeking a dynamic Social Engagement and Community Manager for the Secret brand to join our team.  In this role you will be responsible for the following:

Social Content Creator / Social Strategist​

• Creation of strategy per platform per brand,​ inclusive of stills, video and copy writing
• Create content calendars​, including new content, customer content & amplify innovation and PR campaigns
• Identify and respond to trends​: Still content and editing (memes/photography)​
• Video content/editing for social

Social Media Community Management

• Finding relevant consumer posts and copywrite comments​
• Find and get permission from consumers to amplify user general’s consent – coordinate with key opinion leader team
• Editing/drafting consumer facing emails with brand tone of voice​
• Improve engagement and positive feedback on ratings & reviews across brand website, retailer websites and digital commerce websites
• Partner with corporate stewardship

Social Team Leadership:

• Media: Partner with in-house media team and brand on paid amplification​, identify outperforming organic content to boost
• Brand: Work with SBMs on content calendars
• Comms: Partner with Comms Leader and PR agency on earned coverage, credentials and tentpole activations, partner with other brand CMs on standard processes and findings,
• Design: Ensuring our content follows brand equity guidelines

Stewardship

• Partner with corporate stewardship
• Evaluate risks (trends/comments/etc.)​ and develop action plan
• Partner with Company Comms on guideline changes

Analytics and Reporting ​

• Learning, optimizing, and applying Brandwatch/Talkwalker, in partnership with PR agency
• Identify measurement trends on what’s working/not working, influence overall strategy​
• Keep up to date on platform technology changes across platforms​
• Analyze and report data quarterly
• Bring brand relevant social trends to the team for potential larger activation

Job Qualifications

We are looking for someone who has the following:

• A degree in communications, journalism, public relations or a related field
• Experience in a similar role is preferred but not necessary.
• Strong written and verbal communication skills 
• Ability to work well under pressure and meet tight deadlines

Starting Pay/Salary Range:  $85,000 - $115,000

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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